PSI - An Open Letter To Prelude/Activant ADS Users

An Open Letter To Activant/Prelude Users

To:	All Activant/Prelude ADS Customers
From:	Kevin King, President/Chief Technologist Precision Solutions
Re:	Support For Your Application

Many organizations just like yours depend on the Activant/Prelude ADS solution for reliable day-to-day operation of your business. But are you getting the most from your application?

Having supported Prelude customers for several years I've noticed that many have needs that go beyond the features provided in the basic application, especially with reporting and data extraction. Some customers want their data in other systems like MITS, Cognos, or even Excel. While the vendor provides some connectivity in these areas, what they offer is usually pretty expensive and not very flexible.

If this sounds familiar, consider the Download Definition tool from Precision Solutions. For a one-time total of only $450 per system we will install this tool at your site and give you what you need to quickly and easily move any data from any Prelude file into Excel (or any other external data consumer). Also, through our Connect! training we can show you how to leverage the SB+ tools to present your data in new and exciting ways without investing weeks or months in the effort.

In addition to the tools and training we also offer very rapid turnaround for support and custom development. We don't ask you to submit requests on a web form and then wait indefinitely. Instead, send an email or give us a call (contact info below) and you'll speak to a real person within 24 hours. In many cases, you could have the completed solution shortly thereafter, at a fraction of what you might have otherwise expected.

I invite you to take a look around this site to learn more about Precision Solutions, and be sure to check out our customer page listing the companies we've served. (You may recognize a few names on the list!) Once you've experienced our quality solutions and top drawer customer service, I hope you'll do what so many others have done and trust Precision Solutions to deliver what you need, when you need it.

Kevin King
President/Chief Technologist
Precision Solutions, Inc.