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Precisely Speaking > Training and Education > PC / Hardware / Miscellaneous Support > Help Desk
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Author Topic: Help Desk  (Read 1512 times)
Thomas
Professional
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Posts: 21
« on: October 12, 2010, 11:48:46 AM »
We are currently using SipceWorks for our help desk.  But it has so many additional features, which make it drag like molasses.  I was going to sign up for the Activant / Prelude help desk, because I like the Prelude desk pretty well, but the price is a little steep.

So, I am looking for a good alternative, similar to the Prelude desk, which is not too expensive.  I was wondering if anyone has any experience with inexpensive help desks, which can be hosted locally on a PC.

I like this forum, but it would probably be a little difficult for people to reassign posts to different users - IT staff.
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* Government is not the solution to our problem; government is the problem - Ronald Wilson Reagan
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DonQuixote
Rock Star
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Posts: 101


To Dream the Impossible Dream...
« Reply #1 on: October 14, 2010, 01:59:07 PM »
We currently use Clientele HelpDesk from Epicor Software Corp and have been happy with it for years.
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